AI Customer Support For Your Shopify Store
Order questions, shipping chases and refund requests, answered the same day, with every reply held for your approval.
Sound Familiar?
- Where is my order arrives forty times a week and the answer is always in the same two screens.
- A refund request sits for three days and becomes a chargeback.
- You answer support at eleven at night because that is when you finally sit down.
What Jelly Task Does About It
- 1
It reads the actual order
The worker looks up the order, the fulfilment status and the tracking before it writes a word, so the reply contains the real answer rather than a holding message.
- 2
It drafts the reply in your voice
Tone and policy come from what you told it during setup: how you handle late deliveries, when you refund without asking, what you never promise.
- 3
You approve it
You see the exact words, the customer and the inbox it would send from. Approve it, edit it first, or throw it away. Nothing reaches a customer on its own.
Connects To What You Already Run
Shopify, Gmail, Stripe, each with your own keys.
What it will not do. It does not issue refunds by itself. Moving money is an action you approve every time, and that is deliberate rather than a feature we have not got to yet.
Questions People Ask
- Will it email customers without me seeing it first?
- No. Sending is an approval-gated action, so a drafted reply waits in your queue until you approve it. You can give a worker more room once it has earned it, but it starts unable to send.
- Does it work with WooCommerce?
- Yes. WooCommerce is a connector alongside Shopify, and the same worker pattern applies.
- What does it cost to run?
- Support replies are small jobs. A drafted reply is typically one Work Unit, and the Starter plan includes 500 a month.
Hand This One Over First.
- 3 Day Free Trial
- Your Own API Keys
- Nothing Sends Without Your Approval
Other things to hand over
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Every lead gets a real reply the same hour, and nothing falls through because it arrived on a Saturday.
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A content plan, the posts written, the images made, and all of it waiting for your yes.